Edited Templates – Troubleshooting

 > Posts > FAQ > Template Editor > Edited Templates – Troubleshooting

How to solve edited templates issues

Is quite common that some users can't see their edited custom templates through Template Editor.

Most of those cases are not caused by a Chronosly misfunction, so we recommend to check these 3 point:

 

1- SAVE EDITED TEMPLATE BEFORE CHANGE VIEW

Check if you have edited a template from "EDIT TEMPLATES" and has been saved.

You should see here all custom edited views here. If you don’t see the changes that you customized on each view that you edited probably you didn’t saved after changes.

IMPORTANT: Each customized view needs to be saved before to change to an other view.

Event template edit - Save before change view
Save before change view

 

Template Editor - Save before change view
Template Editor - Save before change view

 

 

2- ACTIVATE FORCE DEFAULT TEMPLATE OPTION

Check that Chronosly settings > "Template Editor" don’t have selected "Force default template". Default template is forced by default.

On the other hand, if you want to use customized template, you should select wished custom template in "Force default template" to show in your site.

Settings - Force and change default template
Settings - Force and change default template

 

 

3- CHANGE TEMPLATE IN EACH VIEW

Check, during event edition, that wished custom template is selected and all changes have been saved. Remember that you have to select which template is used in each view.

If you just change a view for a custom template and then saved, other views are still using selected template on Chronosly settings. If you don’t want to change all views one by one you can use point 2 and change "Force default template".

Edited individual views. All other views keep default template
Edited individual views. All other views keep default template

 

 

If you check all those 3 alternatives Chronosly should show your custom edited template. If you continue having problems showing events with wished template you may send us a ticket via our Contact page.